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Product care guide

Leinné designs are made with fine, eco and high-quality materials, which will age beautifully over time with the right care and attention. Upon receiving your Leinné design, please refer to your care card included in the package for specific care instructions. 

All materials are sourced for their unique quality and carefully crafted. Imperfections or textural variances of the material surface are part of the design’s natural characteristics. 

HAT

HAT CARE GUIDE

1/ How to remove dirts:

Your raffia hat can be spot-cleaned by a soft bristled brush, with mild soap or water. Let it dry under sunlight, on a flat surface.

Please do not twist or soak it in water

2/ How to pack your hat in your suitcase or bag:

Your hat would not take any place in the suitcase if you follow our steps.

1. Place heavy clothes in your suitcase first. (With bag: you can skip this step).

2. Put paper/cloth into the crown and avoid crushing the hat for a long time with heavy items.

3. Place the hat into your suitcase/bag and ensure that the brim is straightened.

4. Put other things on to the brim, around the hat. Avoid folding the brim.

Avoid folding the brim with corners (brim can be curved on 2 sides in case there is not enough place for your large brim)

If your hat has downturned brim, the brim should be curved up to be able to sit on the flat surface without bending the brim.

3/ How to iron your hat:

If the brim is curved or folded:

Iron will smooth out the fold. 

Use a home iron (more effective with a steam iron), then place a pressing cloth between the iron and the item to avoid scorching. 

If the crown is deformed:

It will be reformed when you continue wearing it, or push papers into the crown for a few days. You can also iron the item by putting clothes into the crown and iron it as ironing the brim. 

4/ Details made from fabrics

Separate fabric parts from hat and wash separately. Hand wash and dry products in shade.

5/ Hat from plant-based/eco dyed

With plant-based/eco dyed fabric details, soak in fresh coconut water for an hour, then wash it off normally.

Wash by hand and let it dry under sunlight, on a flat surface.

BAG

BAG CARE GUIDE

1/ How to remove dirts:

Your raffia bag can be spot-cleaned by a soft bristled brush, with mild soap or water. Let it dry under sunlight, on a flat surface.

Please do not twist or soak it in water

2/ Note on the type of clothing that comes with the Raffia bag:

Because Raffia has natural rough properties, you should limit the rubbing of materials such as silk, wool or nylon-containing fabrics against Raffia surfaces.

3/ Details made from fabrics

Separate fabric parts from bag and wash separately. Hand wash and dry products in shade. 

With plant-based/eco dyed fabric details, soak in fresh coconut water for an hour, then wash it off normally.

SHOES

SHOES CARE GUIDE

1/USE:

In the situation of getting wet, dry them naturally, with soles facing upwards and away from any direct or strong heat source.

2/MAINTENANCE:

Always store your shoes in the dust bag provided when not in use.

As a precautionary measure, you should avoid exposing your shoes to humidity, moisture, intense heat, and any other extreme environments.

3/ CLEAN:

Wiping the leather surface of excess dust with soft dry cloth. The raffia parts can be spot-cleaned by a soft bristled brush, with mild soap or water. Please do not twist or soak it in water. Let it dry under sunlight, on a flat surface.

Please do not twist or soak it in water

JEWELLERY

JEWELLERY CARE GUIDE

1/ USE:

Removing your jewelry prior to exercising, washing your hands, swimming, or engaging in any other physical activities. 

2/MAINTENANCE:

Wearing or storing jewelry in close contact with each other can result in unwanted scratches and marks. 

As a precautionary measure, you should avoid exposing your jewelry to humidity, moisture, intense heat, and any other extreme environments.

Exposure to certain environmental conditions may accelerate the natural oxidation process. 

3/CLEAN:

Clean with a soft brush.

Any kind of washing jewelry is not recommended.