MEMBERSHIP LEVELS
Leinné team is pleased to announce an exclusive Loyalty Membership for our beloved customers.
As an artisanal brand, we do not have a large amount of stocks to have regular promotion programs. We focus on the quality of our connection just like the quality of our designs.
The Loyalty Program is designed to celebrate our connection with fabulous gifts.
*You are automatically in our Loyalty Program when you purchase an item on leinne.com or in one of our stores. If you purchase from our resellers, we might not have your information in our system. In that case, you can enroll in the program here.
ENROLL to our Loyalty Program
*Birthday vouchers are applicable for all items of your choice during your birthday month. Including on-sales items, special prices for VIPs, couture, and custom-made items.
**Based on current stocks & while stocks last.
The Loyalty Membership Benefits were last-updated in July 2022. Please contact us at leinne.sales@gmail.com if you have any questions or concerns about the Loyalty Membership Benefits.
We look forward to seeing you at Leinné!
POINTS EXCHANGE
You earn points every time you shop in-store or online to move up through the program levels.
1,000,000 VNĐ = 1 Point
42 EUR = 1 Point
43 USD = 1 Point
Earn points and enjoy personal delights with every purchase. More points for more privileges to enjoy at a higher membership level.
Leinné Loyalty Program is our exclusive rewards designed to treat women like you with fabulous rewards. Membership is complementary and you earn points every time you shop in store or online to move up through the levels of the programme.
There are terms and conditions that apply – you can find them here .
You will earn one point for every 1,000,000VND/$44/€43 spent on qualifying purchase
Feel free to reach out to our customer service team should you have any questions. Email us at sales@leinne.com
You can join Leinné’s Loyalty Program by creating an account with us and make your first purchase. You can create your account here.
Our Sales Department is always with you on your way and continuous update your points. They contacts you via your email for any purposes related to this program.
You will earn 1 Curator Point for every 1,000,000VND/$44/€43 spent online and in stores.
Points are only awarded on completed purchases, points are confirmed after 30 days, minus the value of points for any returned items. Please note, you will not earn Points on purchases of gift cards.
The Points allow you to graduate through the levels of Leinné Loyalty Program. The higher your level, the more rewards you will receive. At different point levels you will be offered rewards that can be used in conjunction with a purchase in store and at leinne.com.
You can check your account status by visiting your account online at leinne.com or email us via sales@leinne.com where you can track your current points, level and available benefits.
If you order is cancelled, your pending points for that order will not be confirmed.
Points are valid for 12 months after they have been confirmed.
Your level expires 12 months from the date of your upgrade. During 12-month period, you have the opportunity to earn enough points to remain in the level for another year, or even move up a level.
If you move up a level within that 12 months, your level expiry will be reset to 12 months from the date you entered the new level.
When your level upgrades this means you have earned enough points in the last 12 months to qualify for the next level.
Your level for the next 12 months depends on the number of points you have earned by the date of your level expiry. If you’ve moved down by a level, it’s because you haven’t met the qualifying Points total by your level expiry date.
All points will disappear if you remove any profile information you already earned points for.
The information of your level benefits are saved at Leinné Sales Apartment. We will send you emails whenever you have change on your level and let you know which benefits you are having, together with your rewards code. Please make sure you are opted in to receive emails about Leinné Loyalty Program to receive updates and information about your level benefits.
You are also able to use your reward codes in the shopping bag and at the checkout. There you will see which available benefits can be used; these will be applied to your order when you click ‘apply’.
You cannot transfer (or sell) points or redeemed rewards to anyone else in the program.